FAQ's

Q. Can I bring more than one dog?

A. Yes. One dog goes in the tub and we have secure attachments by each tub for your other dog to hang out by your side awaiting their turn! We offer an automatic discount of $2.00 if you use the same tub for more than one dog. For safety and courtesy, if you are not able to control multiple dogs by yourself, please bring an additional person with you to help.

Q. Can I bring my own shampoo and tools?

A. Absolutely. We carry a variety of professional grade specialty shampoos, conditioners, rinses and medicated treatments but you are more than welcome to bring your own. We are an ideal facility for medicated baths that your Veterinarian may recommend. We strongly recommend you always bathe your pet with a product specifically made for them and not for humans.

*We do NOT allow customers to bring in their own flea shampoo. Due to our specific cleanliness and policies, a flea dog MUST use our shampoo.

Q. How long will it take? How much time do I get?

A. That all depends on your dog (size, coat, attitude, and health) and you. Most dogs can be done in an hour or less for a bath and blow dry. Using a conditioner/cream rinse, the “Oxy-Med treatment”, or the “De-shed solution” will require extra time for application, tool work, and rinsing. We do not have a time limit for the tubs. Blow drying is charged in 15 minute intervals.

Q. Do you take reservations?

A. No, all self-serve tubs are on a first come, first serve basis. We generally have no waiting for a self-serve tub on weekdays. Scrubbers is busier on weekends, and there is a chance you’ll have to wait for a tub, but it is usually only 5-10 minute wait.

Q. How often can or should I bathe my pet?

A. Again, that all depends on your dog’s breed, their individual skin sensitivity, and the product you are using to cleanse. A general rule of thumb is every 4-8 weeks and only use products meant for pets. Our professional line of shampoos are specifically designed for frequent washing. They are soap free, and Ph balanced for your pet’s skin and will not irritate or dry. To add moisture, consider using our Oatmeal shampoo and/or follow up your wash with one of our powerful moisturizing rinses. Our house shampoo (and other specialty shampoos) will not impact Spot-on Flea & Tick products.

Q. Is your facility safe and clean?

A. Absolutely! CLEANING IS OUR MAIN BUSINESS! We are constantly sanitizing, washing, wiping, mopping, and vacuuming. Our facility was designed and constructed with the right materials for maintenance, durability, ease of use, safety and FUN!

WASHING TIPS

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